ARPEDIO Named 2027 Salesforce Partner of the Year, Customer Value

The award

A category judged on outcomes

2027 Salesforce Partner of the Year Awards winner badge — 2027 Salesforce Partner of the Year — Customer Value

We've been named a winner of the 2027 Salesforce Partner of the Year Awards in the Customer Value category.

The Salesforce Partner of the Year Awards, now in their 14th year, recognize partners across the ecosystem for AI agent implementations and customer adoption that fuels real business growth. Customer Value is the category built around what happens after the deal closes: time to value, renewal rates, expansion within existing accounts, and whether customers become advocates. It isn't a measure of managed-package growth or deal volume on its own — it's a measure of what enterprise sales teams got out of running the software.

What we build

Built natively on Salesforce

ARPEDIO builds AI solutions natively on the Salesforce platform, covering relationship management, opportunity management, and account management for enterprise sales teams. Our AI agents, built on Salesforce's Agentforce platform, automate the stakeholder-intelligence work account teams previously did by hand — building and maintaining org charts, scoring relationships from interaction data already in the org, and recommending next best actions — so account teams work from one shared picture of every account.

Because the software runs entirely on the Salesforce platform, each deployment inherits the customer's own data residency, security, and AI governance configuration. Customer data does not leave the customer's Salesforce org.

At Siemens Digital Industries Software, more than 12,000 team members use ARPEDIO today, with the deployment contracted to scale beyond 40,000 users under a Siemens AG framework extension signed in May 2026. During migration, ARPEDIO agents automatically created more than 6,500 organization charts spanning more than 60,000 contacts. That let the Siemens team avoid what they call "the blank canvas nightmare," where sales teams built every relationship map by hand from scratch, work that previously took between 10 and 20 hours per chart.

We presented with Siemens at Dreamforce 2026 in the session "See How Siemens Automates Account Maps with ARPEDIO Agent" in the AgentExchange Theater, Moscone West, and won the Dreamforce Demo Jam the next day as one of three independent software vendors selected. Here's the recap.

In their words

What we, Siemens, and Salesforce said

"Customer Value is the category we wanted, because it is judged on what we believe counts: what customers actually got — time to value, renewals, expansions, advocacy. The credit belongs to the account teams who trusted a company from Copenhagen with their most important client relationships — and did the work with us, moving AI agents and structured account management from pilots into daily production use — and to the ARPEDIO team who built this natively on Salesforce rather than beside it."

Ulrik Monberg, CEO and Founder, ARPEDIO

"AI does not replace human relationships. It enables smarter relationship management at scale."

Jeff Nercesian, VP Global Sales Operations, Process and Technology, Siemens

Salesforce's own description of its partner ecosystem singled out ARPEDIO by name:

"Salesforce's expansive partner ecosystem — including certified consulting partners and ISVs building on AgentExchange — is a critical catalyst for organizations looking to rapidly deploy AI and unlock the full power of the Agentic Enterprise. By combining deep industry expertise with our trusted AI, data, and CRM platform, these partners and ISVs ensure every company can scale autonomous agents seamlessly to drive unprecedented business success. ARPEDIO is a prime example of an ecosystem partner delivering creative solutions to help customers navigate their biggest hurdles and jump from proof of concept to adoption."

"The 14th annual Partner of the Year Awards recognize the significant contribution Salesforce partners have made through AI agent implementations, measurable Agentforce success stories, and driving customer adoption that fuels real business growth. Today we're excited to announce the new 2027 Salesforce Partner of the Year Awards Winners, a program that celebrates the partners like ARPEDIO doing this work exceptionally well."

Andrew Kisslo, Senior Vice President of Global Partner Strategy and Programs, Salesforce

See the full list of 2027 Partner of the Year Award winners on Salesforce's blog.

FAQ

Common questions

What is the Salesforce Partner of the Year Award?

The Salesforce Partner of the Year Awards, now in their 14th year, recognize partners across the Salesforce ecosystem for AI agent implementations, measurable Agentforce success stories, and driving customer adoption. Awards are given across multiple categories, judged on different dimensions of partner performance.

What does the Customer Value category recognize?

Customer Value is judged on what customers actually got from a partner's product in production: time to value, renewal rates, expansion within existing accounts, and customer-led advocacy. It is not a measure of deal volume or managed-package growth on its own.

Who won Salesforce Partner of the Year 2027 for Customer Value?

ARPEDIO, the Salesforce-native Account-Based Selling platform, was named a winner of the 2027 Salesforce Partner of the Year Awards in the Customer Value category.

What is ARPEDIO's relationship with Salesforce?

ARPEDIO is an ISV partner that has built on Salesforce AppExchange since 2014. Its relationship management, opportunity management, and account management products, along with its AI agents built on Agentforce, run natively on the Salesforce platform, so customer data never leaves the customer's own org.

Was ARPEDIO at Dreamforce 2026?

Yes. ARPEDIO presented with Siemens in the AgentExchange Theater at Moscone West on Wednesday, September 16, and won the Dreamforce Demo Jam on Thursday, September 17 as one of three independent software vendors selected.

Is ARPEDIO a Salesforce consulting partner?

No. ARPEDIO is an ISV (independent software vendor) partner distributing managed packages on Salesforce AppExchange, not a consulting or systems-integration partner.

ARPEDIO named 2027 Salesforce Partner of the Year for Customer Value

A category judged on outcomes

Built natively on Salesforce

What we, Siemens, and Salesforce said

Common questions

Keep going

An award for customer outcomes.
See the platform that produced them.

ARPEDIO named 2027 Salesforce Partner of the Year for Customer Value

A category judged on outcomes

Built natively on Salesforce

What we, Siemens, and Salesforce said

Common questions

Keep going

An award for customer outcomes.See the platform that produced them.

An award for customer outcomes.
See the platform that produced them.